Last updated: April 19, 2026 · Version 1.0
These Terms of Service ("Terms") are a binding agreement between DaisySync ("we," "us," "our" — the business that operates the DaisySync Google Workspace add-on) and the person or entity using the add-on ("you," "your" — sometimes referred to as "Customer"). By installing, accessing, or using DaisySync, you agree to these Terms. If you do not agree, do not install or use the add-on.
If you are using DaisySync on behalf of an organization, you represent that you have authority to bind that organization, and "you" means that organization.
DaisySync is a Google Workspace add-on that synchronizes billing data between the DaisyBill platform (operated by DaisyBill, Inc.) and Google Sheets. The add-on runs entirely inside your own Google Apps Script environment; DaisySync does not operate servers, databases, or storage systems that touch your bill data, patient data, or DaisyBill API token.
DaisySync is not affiliated with, endorsed by, or sponsored by DaisyBill, Inc. or Google LLC. "DaisyBill" is a trademark of DaisyBill, Inc.; "Google," "Google Workspace," and "Google Sheets" are trademarks of Google LLC. Use of those names on this site is nominative and descriptive.
To use DaisySync you must:
You are responsible for maintaining the security of your Google Workspace account, your DaisyBill account, and your DaisyBill API token.
Subject to these Terms and your payment of applicable fees, we grant you a non-exclusive, non-transferable, non-sublicensable, revocable license to install and use DaisySync within your Google Workspace account during the term of your subscription.
You may not: (a) reverse engineer, decompile, or attempt to derive the source code, except to the extent that applicable law prohibits this restriction; (b) remove or alter any proprietary notices; (c) resell, sublicense, rent, lease, or transfer the add-on to any third party; (d) use DaisySync to build a competing product; or (e) use DaisySync in any manner that violates applicable law.
You agree not to use DaisySync to:
As described in our Privacy Policy, all DaisyBill billing data, patient records, and syncing artifacts remain inside your own Google Workspace. You retain all rights, title, and interest in your data.
You are solely responsible for: (a) securing your DaisyBill API token, (b) configuring appropriate Google Workspace access controls, (c) ensuring that spreadsheet editors have legitimate business need to access the data shown, and (d) backing up your data as you deem necessary (Google Workspace Vault is recommended for regulated workloads).
We do not access, copy, or store your DaisyBill billing data on DaisySync-controlled infrastructure. We cannot recover spreadsheets that you delete.
Workers' compensation billing data is Protected Health Information (PHI) under HIPAA when processed for a covered entity. You may not use DaisySync to process PHI unless:
If both conditions are satisfied, the DaisySync BAA — not these Terms — governs our HIPAA responsibilities. Where these Terms conflict with the executed BAA as to PHI, the BAA controls.
DaisySync depends on the following third-party services, each operated by a separate entity under its own terms:
We are not responsible for the availability, accuracy, or operation of third-party services. If DaisyBill or Google changes its API, rate limits, or terms in a way that affects DaisySync, we will use commercially reasonable efforts to adapt, but cannot guarantee uninterrupted service.
DaisySync is provided as a subscription. Fees, billing frequency, and plan details are communicated to you at the time of signup and recorded in your subscription record. Unless stated otherwise:
During a declared early-access or preview period, the fee and terms disclosed at signup for that period apply instead.
We provide support via email at support@daisysync.com on business days, Pacific time. We aim to respond to routine support requests within one business day, though we do not guarantee specific response times unless committed in a separately executed service level agreement.
DaisySync, including the add-on's source code, design, user interface, documentation, marketing materials, and the daisysync.com website, is owned by us and is protected by copyright, trademark, and other applicable laws. Except for the limited license granted in §4, no rights are transferred to you.
We welcome feedback. If you send us ideas, suggestions, or feedback, we may use them without obligation to you, unless we have agreed otherwise in writing.
Each party may learn non-public information about the other. The receiving party agrees to keep such information confidential and use it only to perform under these Terms. This section does not apply to information that is publicly available, independently developed, or rightfully received from a third party without confidentiality obligations. PHI is governed by the DaisySync BAA, not this section.
DaisySync is provided "as is" and "as available," without warranties of any kind, express or implied. To the fullest extent permitted by law, we disclaim all warranties including merchantability, fitness for a particular purpose, non-infringement, uninterrupted operation, accuracy, and reliability. We do not warrant that the add-on will be error-free, that defects will be corrected, or that the data it produces will match DaisyBill's source records exactly at all times (delta syncs are best-effort).
To the fullest extent permitted by law, neither party will be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages, including lost profits, lost revenue, lost data, or business interruption — even if advised of the possibility of such damages.
Our aggregate liability arising out of or related to these Terms will not exceed the greater of (a) the fees you paid us in the 12 months immediately preceding the event giving rise to the claim, or (b) US $100.
These limitations apply regardless of the theory of liability (contract, tort, negligence, statutory, or otherwise). Some jurisdictions do not allow the exclusion of certain warranties or limitations on liability, so some of the above may not apply to you.
By you. You agree to indemnify and hold us harmless from any third-party claim arising from (a) your use of DaisySync in violation of these Terms or applicable law, (b) your misuse of DaisyBill or Google Workspace, (c) your failure to obtain required consents from individuals whose data you process, or (d) content that you instruct DaisySync to write back to DaisyBill.
By us. We agree to indemnify and hold you harmless from any third-party claim that DaisySync, as provided by us and used in accordance with these Terms, infringes that third party's intellectual property rights. This is our sole liability and your sole remedy for intellectual property claims.
Either party may terminate these Terms at any time by canceling the subscription (you) or by written notice (us). We may suspend or terminate immediately if you materially breach these Terms and fail to cure within 10 days of notice, or immediately if the breach cannot be cured.
On termination: (a) your license ends; (b) any fees paid for the then-current billing cycle are non-refundable except as required by law; (c) you may uninstall the add-on and wipe DaisySync data using the Disconnect & Wipe Data command; (d) sections that by their nature survive (warranty disclaimers, limitation of liability, indemnification, governing law, miscellaneous) will survive.
These Terms are governed by the laws of the State of California, USA, without regard to its conflict-of-laws rules. Each party submits to the exclusive jurisdiction of the state and federal courts located in San Francisco County, California, for any dispute arising out of these Terms.
If the subscription signup process explicitly presents an arbitration clause that you accept at signup, that arbitration clause takes precedence over this section as to dispute resolution.
We may update these Terms from time to time. For non-material changes (clarifications, typo fixes), the updated version takes effect when posted. For material changes (rights, fees, liability, data handling), we will give at least 30 days' notice by email and by notice on this page; your continued use after the effective date constitutes acceptance.
Entire agreement. These Terms, together with the Privacy Policy and any executed BAA, are the entire agreement between you and us regarding DaisySync and supersede prior agreements on the subject.
Severability. If any provision is held unenforceable, the rest remains in effect, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable.
No waiver. Failure to enforce any provision is not a waiver of the right to enforce it later.
Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of substantially all assets.
Force majeure. Neither party is liable for delay or failure due to events beyond reasonable control (including outages at Google Workspace, DaisyBill, Netlify, or internet infrastructure; natural disasters; or government actions).
Notices. Notices to us go to legal@daisysync.com. Notices to you go to the email on file for your account.
Legal inquiries: legal@daisysync.com
Support: support@daisysync.com
General: hello@daisysync.com
